Shipping policy

Season Scout is operated by BrightCrate Co., a Texas sole proprietorship.

 

Processing time

Orders are typically processed within 1-3 business days. During high-demand periods (like the Halloween and holiday season), processing may take a little longer.

 

Shipping time

Once your order ships, delivery typically takes 3-8 business days within the United States. You'll receive a tracking number by email as soon as your order ships so you can follow its progress.

 

Shipping rates

Shipping costs are calculated at checkout based on your order and delivery address.

 

Where we ship

We currently ship within the United States only.

 

Order tracking

Once your order has shipped, you'll receive a confirmation email with tracking information. If you don't see it, check your spam folder or contact us at support@brightcrateco.com.

 

Delays

Occasionally, shipping delays happen due to weather, holidays, or carrier issues beyond our control. We appreciate your patience and will do our best to keep you updated if this happens.

 

Questions?

Reach out anytime at support@brightcrateco.com.